Terms of Service
Effective date: June 26, 2026
These Terms of Service ("Terms") govern your access to and use of Loomo (the "Service"), operated by RockitSeller, LLC ("Loomo," "we," "us"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Loomo provides automated tools for TikTok Shop merchants to discover creators, run affiliate outreach and collaborations, ship product samples, and track resulting content and sales. Features may change over time as we improve the Service.
2. Eligibility & accounts
- You must be at least 18 and authorized to act on behalf of the business you represent.
- You are responsible for the accuracy of your account information and for all activity under your account.
- You must keep your credentials secure and notify us of any unauthorized use.
3. Connecting your TikTok Shop
To use the Service you authorize Loomo to access your TikTok Shop account through TikTok's official APIs. You represent that you have the right to grant this access, and you agree to comply with TikTok Shop's own terms and policies. You may revoke access at any time, which will disable related functionality.
4. Acceptable use
- Do not use the Service for any unlawful, deceptive, or abusive purpose.
- Do not misuse creator data or send spam, harassing, or misleading communications.
- Do not attempt to disrupt, reverse-engineer, or gain unauthorized access to the Service.
- You are responsible for your communications with creators and for honoring the offers and samples you extend.
5. Fees
Paid plans, pricing, and billing terms will be presented to you before you subscribe. Unless stated otherwise, fees are billed in advance and are non-refundable except where required by law. We may change pricing on a prospective basis with notice.
6. Fulfillment
The Service may initiate sample shipments through third-party fulfillment providers (such as Amazon Multi-Channel Fulfillment or Shopify) using your connected accounts and inventory. You are responsible for maintaining sufficient inventory and for the fulfillment provider's terms, costs, and outcomes.
7. Intellectual property
Loomo and its underlying software, branding, and content are owned by us and our licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. You retain ownership of your own data and content.
8. Third-party services
The Service integrates with third parties (e.g., TikTok Shop, fulfillment providers). We are not responsible for third-party services, and your use of them is governed by their respective terms.
9. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee specific results, sales, or creator participation.
10. Limitation of liability
To the maximum extent permitted by law, Loomo will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our aggregate liability for any claim relating to the Service will not exceed the amounts you paid us in the twelve months preceding the claim.
11. Termination
You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or if necessary to protect the Service or other users. Upon termination, your right to use the Service ends, and certain provisions survive by their nature.
12. Changes to these Terms
We may update these Terms from time to time. We will post the updated version here and revise the effective date. Continued use after changes take effect constitutes acceptance.
13. Governing law
These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict-of-laws rules, unless otherwise required by applicable law.
14. Contact
Questions about these Terms? Email hello@getloomo.ai.